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Zendesk
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Customer success playbook: A comprehensive guide
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Voice support is as popular as ever. Here's the newest way to manage customer service calls
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Case Study
Mizuno USA teams with Zendesk for integrated and agile CX
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The next big Zendesk AI drop: A leap into the future of customer and employee experience
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Article
Say hello to September integrations
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Washington State Department of Enterprise Services
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Medline Industries, L.P.
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Podcast Episode
How companies can bolster the well-being of their support teams with Tade Anzalone at Calm
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Article
Guide to omnichannel contact centers
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7 ways CX leaders can close the AI trust gap with customers
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Case Study
Auctane building personalized customer journeys
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GM Tour: From disparate channels to seamless, efficient customer service with Zendesk
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Article
Women in Leadership: Debunking negotiation myths with Wema Hoover
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Podcast Episode
Democratizing creativity through AI with The New Yorker's Matthew Hutson
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Case Study
thyssenkrupp Rasselstein GmbH
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Article
ChatGPT vs. Bard
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Podcast Episode
Building a successful startup with Elliot Shmukler, co-founder of Anomalo and former Chief Growth Officer at Instacart
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Article
The hottest integrations are here
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Podcast Episode
How an iconic luxury retailer embraced phygital experiences, with Liberty London's Ian Hunt
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Case Study
Spoonflower ups efficiency and self-service with smart integrations
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Grove boosts operational efficiency with Zendesk AI
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Taschen optimizes CX support with Zendesk
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Podcast Episode
Why self-service and the employee experience drive cost savings with VirginPulse's Michael Pace
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Case Study
Major media company taps Zendesk to scale employee support
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Podcast Episode
Going from $0 to $100M ARR in just 18 months with Wiz co-founder Ami Luttwak
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Case Study
CNH Care + Zendesk: Building empathy-driven customer relationships
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Taskrabbit sees quick time to value with seamless WFM integration
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City of Seattle - SDCI
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Article
Behind the scenes: How top hospitality brands deliver 5-star guest service
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Case Study
CARET elevates its brand with customer-first experiences
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Degreed sees $1M in cost savings by switching to Zendesk
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Zendesk + ACPC: Digitizing support for agriculture in the Philippines
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Article
Reimagining security and productivity with Zendesk and AWS AppFabric
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Article
Why manufacturers must shift gears from product to CX, powered by AI
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Case Study
Bitly boosts productivity with Agent Workspace and Ada chatbot
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Case Study
ClassPass levels up 24/7 global support with Zendesk Premier Support
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Zendesk acquires Tymeshift, bringing AI-powered workforce management to customers
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Article
Brewing customer service magic: A CX Moment with Dutch Bros Coffee
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Podcast Episode
Keeping the human touch in an AI-driven future with Amazon Web Services' Deepam Mishra
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Case Study
DistroKid steps up agility and efficiency with Zendesk pro services
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Case Study
Medline sees Zendesk as mission critical
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Article
Why we need to gather, dream, and amplify louder and prouder in 2023 and beyond: A Pride month special with Zendesk's Scott Morris
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Article
Glean founder Arvind Jain-don't wait to go after enterprise accounts
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Case Study
GetGo + Zendesk: Driving sustainable mobility with efficiency and visibility
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Article
How healthcare organizations can embrace conversational CX while maintaining HIPAA compliance
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Podcast Episode
The customer-first strategy: Why it's crucial to your business
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Podcast Episode
The role of AI in self-service and knowledge management
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Article
16 employee engagement survey questions and best practices
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Article
Sunny days ahead with new integrations
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Podcast Episode
Getting personal: How AI will help businesses understand customers better
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Case Study
Fred IT Group enjoys easy migration plus 360-degree customer views
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Article
ShareFile, Levitate co-founder Jesse Lipson: Trust yourself
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Case Study
Element Electronics earns awards for CX success
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Case Study
Play Games24x7 implements proactive customer service for its skill gaming apps
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Case Study
Freese and Nichols
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Dutch Bros Coffee balances the art and science of CX
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Reprise rolls out Zendesk CX to ensure personalized B2B service
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Article
New integrations to help your team blossom
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Case Study
MessageMedia enjoys quick ROI by switching to Zendesk Suite
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Case Study
RapidG saves over AU$35k annually with a fully integrated CX platform
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Grill'd + Zendesk: Ready to scale with an agile customer support system
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Podcast Episode
How AI helps companies enhance the customer experience and control costs
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How tech companies are using AI to control costs amidst "year of efficiency"
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Case Study
Utila Dive Center drives more sales with Zendesk messaging
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Infographic
How to use AI to reduce service costs in manufacturing
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Article
How AI can help businesses hedge against uncertainty
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Here's why AI is the key to more empathetic customer experiences
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How manufacturers can cut service costs with AI
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How to cut retail customer service costs with artificial intelligence
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Article
How manufacturers can cut service costs with AI and automation
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Podcast Episode
Conversations with Zendesk: podcast trailer
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Article
Top trends to watch in Software CX
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Case Study
Syfe + Zendesk: Building trust and loyalty through customer support
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Article
10 ways to boost retail customer engagement in 2023
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Article
What is employee experience management? Best practices + benefits
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Case Study
VIVOTEK + Zendesk: Scaling with excellence in sales and support
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Infographic
Top trends to watch in Healthcare CX
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Article
Every company needs to be thinking about generative AI–here's why
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Case Study
EBP Group: growing with Zendesk today and tomorrow
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Catapult + Zendesk: High-performance CS as a competitive advantage
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Article
How to calculate profit margin: Calculator, formulas, and examples
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Case Study
Banc Sabadell sees chat as an ally in customer service strategy
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Case Study
GlassesUSA.com sees CX success with voice of the customer data
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Article
Elevating women and embracing equity: How 3 organizations make a difference
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How to create a great customer journey map (+ templates)
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Article
Build vs. buy: 5 reasons companies end up ditching their homegrown solutions for Zendesk
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Case Study
CoreLogic powers CX by unifying communication channels
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Article
Building community for Black History Month and beyond
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Case Study
Avid Ratings sees quick speed to value with Zendesk
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Article
Stay product-obsessed: Take it from Zendesk VP and 2x founder Cristina Fonseca
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Braze co-founder Mark Ghermezian: "Whatever CRM is, that's what we need to build"
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Case Study
College storage company opts for Zendesk to power a growing startup
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Case Study
HiBob delivers flexible CX for a global roster of HR clients
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Article
IWD 2023: Celebrating women around the world who are championing equity
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Case Study
Zendesk delivers seamless internal support with 98% ESAT
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Article
Spring into action with new integrations
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