In Search of a One-Stop Shop for All Things Social Management Ben Meakin is the head of search and social media at Fluid Ideas, a full-service digital marketing agency with clients ranging from global luxury brands to e-commerce businesses-and everything in between. Powered by excellent results and word of mouth, Fluid Ideas has grown incredibly quickly. It now has more than 50 team members managing close to 100 social media profiles. But with such incredible growth comes big challenges. To keep up with growing demand, they needed to rapidly modernize the way they managed and worked with social media. The