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High-Definition CX: Customer Crazy-Creating and Nurturing a Customer-Focused Culture | SugarCRM UK
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Customers should be at the heart of everything you do, which means they need to be at the forefront of your employee's mindset. Creating a customer-centric culture is a key step to enabling great customer experiences. Learn why and how to create an organizational culture that enables customer loyalty and entices customers to become advocates.
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