Hear what Karthik Jagannathan, CEO & Founder of Gallabox, has to say about one of the most underrated growth drivers for small and medium businesses: customer conversations.

Every message is a chance to convert. But most businesses still use scattered tools and miss critical moments. That's where Gallabox steps in.

From managing WhatsApp conversations and automating replies to converting leads faster and smarter, Karthik shares:
- The origin story behind Gallabox and why the brand is named after a cash register
- How WhatsApp became the most effective channel for business communication
- The real reasons SMEs lose leads - and how to fix it
- A clear, beginner-friendly walkthrough of how Gallabox fits into a daily business workflow
- Why automating mundane questions helps sales teams focus on real conversations
- How Gallabox supports both inbound and outbound marketing on WhatsApp
- The tools most customers use first - chatbots, campaigns, and more
- How the rise of mobile-first behavior is shaping the future of customer engagement

If you're a business owner, marketer, or founder looking to improve your lead response, automate chats, and grow sales via WhatsApp - this episode is a must-watch.

Learn more about Gallabox: https://gallabox.com

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