The COVID-19 pandemic prompted the greatest acceleration of digital banking in history. According to Fidelity National Informations Services, mobile banking registrations jumped 200% in April. Bankers like Mike Mayo, a Wells Fargo analyst, explains, "What's taken place over the last few months may have taken place over two to 10 years if the pandemic had not come along." The result: All eyes are on financial services trends and strategies for the top players.
To better understand the modern banking landscape and improve your company's performance, we highlight top digital strategies for financial services providers based on insights from Jamie Drayton, our lead finance industry consultant: