2020 was the year of the eCommerce boom. As back-to-back lockdowns and quarantines kept consumers at home, eyes drifted online, leading to a 31.8% increase in eCommerce since the previous year.

Of course, eCommerce is still growing. Predictions estimate that global revenues from online shopping will reach $5 trillion in 2022 – the first time revenues will surpass the $1 trillion milestone. As with any industry, exponential growth comes with pivotal changes and new eCommerce industry trends.