Posted Apr 22, 2011
•
3 min read
Workbooks Availability - Workbooks CRM
Ensuring that our service is available for use whenever our customers need it is our top priority. There are two parts to this: reducing unscheduled downtime (outages) and also reducing the scheduled variety.
Beginning with the unscheduled variety, in the last 12 months we've achieved a headline availability of 99.997% (this is 14 minutes). In reality we did a little better than that
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