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Kellie Capote

Kellie Capote

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The State of Customer Success in 2021: Tips, Trends and Observations| Gainsight
Webinar
How to Create a Unified Customer Journey From Prospect to Renewal | Gainsight
Webinar

Latest Content

Keep calm and double down on your customers: The path to durable growth for SaaS | Gainsight
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Customer Success Index 2022 - Benchmark Tool | Gainsight Software
Report
6 Steps to Launching Your Customer Health Dashboard | Gainsight
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5 Ways Chief Customer Officers Can Drive Net Revenue Retention | Gainsight Software
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A Tale of Scale With Meenu Argwal, Senior VP of CS at VMware | Gainsight
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7 Reasons Why Chief Customer Officers Need To (Eventually) Own Revenue | Gainsight
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6 Takeaways From Pulse CxO Summit | Gainsight
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Making Customer Success Less "Squishy" - BOD Slide Template | Gainsight
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Have You Ever Had A Green Customer Churn? - Webinar Recap | Gainsight
Webinar
GameChanger Playbook Series-The 10X Team: Secrets to CS Scale from the GameChangers at Intellishift | Customer Success and Product Experience Software | Gainsight
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Energetic and results-driven customer success leader with over fifteen years of experience fostering customer relationships and leading customer facing teams. Proven track record of increasing account growth, retention and reference-ability through building trusted advisor relationships and driving measurable business outcomes for customers. Deeply passionate about the philosophy of customer success and it being the growth engine of your organization.

Specialties: Customer Success, Leadership, Account Management, Customer Experience, SaaS, Cross-functional Collaboration, Channel Development, Sales, Gainsight, Salesforce CRM, Presentation & Negotiation.

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