Creator pages are in beta

Most engaged

6 Gamification Ideas to Increase Virtual Event Engagement
Article
Goldcast Claimed Goldcast
How to Build Relationships With Buyers Through Digital Events
Webinar
Goldcast Claimed Goldcast
How Zendesk Drives 75% of Pipeline Through Digital Events
Article
Goldcast Claimed Goldcast
A CX Moment with Slack's Ali Rayl
Article

Latest Content

That's a wrap: A look back at Zendesk Relate 2022
Article
Cue the confetti. We can't wait to see you at Zendesk Relate 2022.
Article
6 Gamification Ideas to Increase Virtual Event Engagement
Article
Goldcast Claimed Goldcast
3 Tips for Extending the Value of Events in the Hybrid Era
Article
Bizzabo Claimed Bizzabo
8 Key Takeaways From Agents of Hybrid 2021
Article
Bizzabo Claimed Bizzabo

I didn’t start off as an event creator, a CX leader, or an expert in customer relationships. After graduating college with plans to be a news anchor, I was sucked into the dirty underbelly of direct marketing.

Fortunately, customer service came knocking and I’ve been building teams, improving customer experiences, and developing better business relationships ever since. For two decades I traveled the world running far-flung and mighty contact centers, and earning my Global Business MBA along the way. I ultimately returned to my roots, dusted off my Journalism degree, and married my loves of writing and speaking with a passion for creating connections and promoting optimistic relationships—whether it be with customers, colleagues, or the world around me.

As the Sr. Director of Global Strategic Events for Zendesk, I share my empathetic approach to customer service through thought-provoking writing and exciting live events. I recently relocated to Phoenix—where there’s always a colorful conversation to be had—with my #hothusband and #oythebluecorgi.

This creator is unclaimed
When you claim a creator page on The Juice, it will be evaluated by our moderators prior to unlocking it.
8
articles
2
webinars
Preview of The Juice
Sign up to see what's popular with other marketing/sales pros like you. Stay in-the-know and stay anonymous. All content has been un-gated for you.
Sign up