Datorama A Salesforce Company

Datorama A Salesforce Company

Website
🧃
AI in Education is Here: How to Make it Equitable
Article
AI in Education is Here: How to Make it Equitable
5 Customer Service Resolutions for 2025
Article
5 Customer Service Resolutions for 2025
Does your AI Strategy Include Sustainability? Here's Why It Should 
Article
Does your AI Strategy Include Sustainability? Here's Why It Should 
It's Time to Redefine the Value Exchange in Loyalty – Here's How to Do It
Article
It's Time to Redefine the Value Exchange in Loyalty – Here's How to Do It
Marketing Cloud Next: What You Need to Know About Product Details, Availability and Pricing
Article
Marketing Cloud Next: What You Need to Know About Product Details, Availability and Pricing
Why Conversational Marketing is Becoming the New Checkout Counter
Article
Why Conversational Marketing is Becoming the New Checkout Counter
Next-Gen Marketing Cloud: What You Need to Know About Product Details, Availability and Pricing
Article
Next-Gen Marketing Cloud: What You Need to Know About Product Details, Availability and Pricing
Start Building a Data Foundation With 3 Essential Steps
Article
Start Building a Data Foundation With 3 Essential Steps
Powering Personalized Energy Journeys at Scale
Article
Powering Personalized Energy Journeys at Scale
5 Ways Salesforce Employees Are Using AI To Innovate and Redefine Work
Article
5 Ways Salesforce Employees Are Using AI To Innovate and Redefine Work
Why Email Unsubscribe Rates Are on the Rise – And What You Can Do About It
Article
Why Email Unsubscribe Rates Are on the Rise – And What You Can Do About It
🧃
Want to Reach More People? Make Your Events Accessible
Article
Want to Reach More People? Make Your Events Accessible
Managing Work Is the New Must-Have AI Skill
Article
Managing Work Is the New Must-Have AI Skill
Should You Automate This? How to Choose the Right Workflows for AI Agents
Article
Should You Automate This? How to Choose the Right Workflows for AI Agents
How to Succeed with AI to Reshape Customer Service Roles
Article
How to Succeed with AI to Reshape Customer Service Roles
How Three Trailblazers Pivoted Their Careers for the Agentic AI Era
Article
How Three Trailblazers Pivoted Their Careers for the Agentic AI Era
AI + Reps = Better Service: 4 Big Contact Center Trends to Watch
Article
AI + Reps = Better Service: 4 Big Contact Center Trends to Watch
How to Embrace the Great UX Paradigm Shift to Agentic Experience Design
Article
How to Embrace the Great UX Paradigm Shift to Agentic Experience Design
How UpLink Powers a Sustainable Future with Salesforce as a Key Catalyst
Article
How UpLink Powers a Sustainable Future with Salesforce as a Key Catalyst
10 Books for UX Designers That Boost Your AI Mindset
Article
10 Books for UX Designers That Boost Your AI Mindset
From Prompt to Prototype: Tips for Designers on How to Use Coding Agents
Article
From Prompt to Prototype: Tips for Designers on How to Use Coding Agents
Here Are Ways AI Helps Designers Rethink Skills and Jobs To Be Done
Article
Here Are Ways AI Helps Designers Rethink Skills and Jobs To Be Done
Sole Proprietorship vs. LLC: What's Best for Your Business?
Article
Sole Proprietorship vs. LLC: What's Best for Your Business?
Powering Intelligent Travel Support with Salesforce and Agentic AI
Article
Powering Intelligent Travel Support with Salesforce and Agentic AI
How to Build Humane AI: A Guide for Customer Service Leaders
Article
How to Build Humane AI: A Guide for Customer Service Leaders
1 Million Support Requests Handled by Agentforce, and We're Just Getting Started
Article
1 Million Support Requests Handled by Agentforce, and We're Just Getting Started
Design Jobs Are Getting an AI Makeover
Article
Design Jobs Are Getting an AI Makeover
Embrace the Future: The Power of Becoming an Agentblazer
Article
Embrace the Future: The Power of Becoming an Agentblazer
How My Team is Working With AI Agents - and Why You Should Too
Article
How My Team is Working With AI Agents - and Why You Should Too
Top Small Business Trends For 2026: Smart Tech You Need to Know
Article
Top Small Business Trends For 2026: Smart Tech You Need to Know
Ready to Uplevel Your Service? Meet the New Wave of AI Agents
Article
Ready to Uplevel Your Service? Meet the New Wave of AI Agents
Breaking Free From Spreadsheets: How Scheduling Optimization Transformed a Field Service Operation
Article
Breaking Free From Spreadsheets: How Scheduling Optimization Transformed a Field Service Operation
How AI Agents Are Reshaping Business
Article
How AI Agents Are Reshaping Business
You Have More Agentic AI Design Skills Than You Think
Article
You Have More Agentic AI Design Skills Than You Think
Meet the Digital Workforce Scaling Up Sustainability and Climate Disaster Response
Article
Meet the Digital Workforce Scaling Up Sustainability and Climate Disaster Response
Your Feedback Is Guiding Us Forward
Article
Your Feedback Is Guiding Us Forward
How We Built a Text-To-SQL AI Agent to Get Instant Answers From Our Data
Article
How We Built a Text-To-SQL AI Agent to Get Instant Answers From Our Data
How to Learn About Agentic AI and Make It Stick
Article
How to Learn About Agentic AI and Make It Stick
The Enterprise AI Agent Era: Why Trust, Security, and Governance are Non-Negotiable
Article
The Enterprise AI Agent Era: Why Trust, Security, and Governance are Non-Negotiable
Break the Break-Fix Cycle: Get Proactive with Preventive Maintenance
Article
Break the Break-Fix Cycle: Get Proactive with Preventive Maintenance
Alright, Alright, Alright - How to Do Proactive Maintenance Right with Agentforce
Article
Alright, Alright, Alright - How to Do Proactive Maintenance Right with Agentforce
How Digital Accessibility Benefits Us All
Article
How Digital Accessibility Benefits Us All
3 Tips to Set Up Your AI Agent for Better Performance
Article
3 Tips to Set Up Your AI Agent for Better Performance
Explore the Future of Client Relationship Management with Deloitte
Article
Explore the Future of Client Relationship Management with Deloitte
Where Nature Meets AI: Salesforce's Model for Impact Innovation
Article
Where Nature Meets AI: Salesforce's Model for Impact Innovation
How Cloud23 Used Agentforce to Build the Perfect AI CRO
Article
How Cloud23 Used Agentforce to Build the Perfect AI CRO
Go Green with Your Marketing: 5 Digital Sustainability Strategies to Reduce Environmental Impact
Article
Go Green with Your Marketing: 5 Digital Sustainability Strategies to Reduce Environmental Impact
Let's Talk About Tariffs and How to Protect Your Profit Margins
Article
Let's Talk About Tariffs and How to Protect Your Profit Margins
How AI Literacy Builds a Future-Ready Workforce - and What Agentforce Taught Us
Article
How AI Literacy Builds a Future-Ready Workforce - and What Agentforce Taught Us
Can You SPEAK AI? Build an Effective Prompt Framework
Article
Can You SPEAK AI? Build an Effective Prompt Framework
How Agentic Marketing Automation Will Bring a New Era of Efficiency
Article
How Agentic Marketing Automation Will Bring a New Era of Efficiency
4 Steps to Evolving Your Service Strategy with AI Agents
Article
4 Steps to Evolving Your Service Strategy with AI Agents
Four Ways to Get Your CRM Ready for AI-Driven Customer Service
Article
Four Ways to Get Your CRM Ready for AI-Driven Customer Service
Salesforce Customer Success Awards 2025 Nominations Are Open
Article
Salesforce Customer Success Awards 2025 Nominations Are Open
The Agentic Enterprise: How Integration Fuels the Future of AI
Article
The Agentic Enterprise: How Integration Fuels the Future of AI
5 Cool Things to Try in Your Developer Edition Org
Article
5 Cool Things to Try in Your Developer Edition Org
5 Signs You Need Agent-First Field Service
Article
5 Signs You Need Agent-First Field Service
🧃
Create Your Dream Team with These 7 Agentforce Skills
Article
Create Your Dream Team with These 7 Agentforce Skills
The Hidden Knowledge Crisis
Article
The Hidden Knowledge Crisis
What is a Sustainable Supply Chain?
Article
What is a Sustainable Supply Chain?
The Next Evolution of Superbadges on Trailhead
Article
The Next Evolution of Superbadges on Trailhead
🧃
How Delta Dental of Arizona Modernized its Member Experience with Salesforce Data and Marketing Cloud
Article
How Delta Dental of Arizona Modernized its Member Experience with Salesforce Data and Marketing Cloud
20 Digital Marketing Courses for Startups
Article
20 Digital Marketing Courses for Startups
AI in Customer Success: Your Guide to Smarter Metrics and Happier Customers
Article
AI in Customer Success: Your Guide to Smarter Metrics and Happier Customers
🧃
From Data to Delight: Why Hyper-Personalization Is the Future of Business
Article
From Data to Delight: Why Hyper-Personalization Is the Future of Business
Agentforce: 4 Tips to Get Started
Article
Agentforce: 4 Tips to Get Started
🧃
How AI Can Help MedTech Organizations Transform Order Management
Article
How AI Can Help MedTech Organizations Transform Order Management
8 Questions to Build Your First Agentforce Use Case
Article
8 Questions to Build Your First Agentforce Use Case
Why We Chose Salesforce for Field Service Management
Article
Why We Chose Salesforce for Field Service Management
CIOs Reveal Top 3 Strategies for Unlocking AI's Potential with Unstructured Data
Article
CIOs Reveal Top 3 Strategies for Unlocking AI's Potential with Unstructured Data
How to Leverage Agentforce for Sustainability Transformation
Article
How to Leverage Agentforce for Sustainability Transformation
The Transformation Playbook: How to Lead with Confidence
Article
The Transformation Playbook: How to Lead with Confidence
How to Automate Your Small Business (AI Tips and Tools)
Article
How to Automate Your Small Business (AI Tips and Tools)
Benefits of SaaS: How to Skyrocket Your Small Business
Article
Benefits of SaaS: How to Skyrocket Your Small Business
Salesforce Joins Technology and Academic Leaders to Unveil AI Energy Score Measuring AI Model Efficiency
Article
Salesforce Joins Technology and Academic Leaders to Unveil AI Energy Score Measuring AI Model Efficiency
AI: The Key to Maximizing Customer Tracking for Your Startup or SMB
Article
AI: The Key to Maximizing Customer Tracking for Your Startup or SMB
What Is Digital Labor?
Article
What Is Digital Labor?
How Digital Transformation Helps Oil and Gas Businesses Thrive in a Changing Industry
Article
How Digital Transformation Helps Oil and Gas Businesses Thrive in a Changing Industry
How to Be an Agentblazer and Drive Agentforce Success with AI Certifications
Article
How to Be an Agentblazer and Drive Agentforce Success with AI Certifications
AI Education: How to Reskill Your Team for the Future of Customer Experience
Article
AI Education: How to Reskill Your Team for the Future of Customer Experience
How Nonprofits are Leveraging AI Agents for Climate Action
Article
How Nonprofits are Leveraging AI Agents for Climate Action
Ready to Take the Next Step in Your Customer Service Career? Here are 10 New Jobs - Thanks to AI
Article
Ready to Take the Next Step in Your Customer Service Career? Here are 10 New Jobs - Thanks to AI
The Future of Work: AI Adoption and 10 Human-AI Collaboration Skills
Article
The Future of Work: AI Adoption and 10 Human-AI Collaboration Skills
Quality Over Quantity: 5 Steps to Cleaner, More Effective Data
Article
Quality Over Quantity: 5 Steps to Cleaner, More Effective Data
5 Takeaways from Our Agentforce Implementation on Salesforce Help
Article
5 Takeaways from Our Agentforce Implementation on Salesforce Help
ESG Data Strategy Guide: How Salesforce integrates ESG data with Net Zero Cloud
Article
ESG Data Strategy Guide: How Salesforce integrates ESG data with Net Zero Cloud
Best Free Online Courses For Small Business Owners
Article
Best Free Online Courses For Small Business Owners
15 Compelling Reasons to Start a Small Business Today
Article
15 Compelling Reasons to Start a Small Business Today
Top 5 Trends Shaping Small Businesses
Article
Top 5 Trends Shaping Small Businesses
3 Ways to Responsibly Manage Multi-Agent Systems
Article
3 Ways to Responsibly Manage Multi-Agent Systems
How to Crack Complex B2B Customer Service Cases with Agentforce
Article
How to Crack Complex B2B Customer Service Cases with Agentforce
How AI Will Transform Data Analysis in 2025
Article
How AI Will Transform Data Analysis in 2025
Transforming Telecom Maintenance: How AI Streamlines Asset Management
Article
Transforming Telecom Maintenance: How AI Streamlines Asset Management
Paving a Secure Path for AI – 4 Key Practices to Protect Your Data
Article
Paving a Secure Path for AI – 4 Key Practices to Protect Your Data
AI for ESG: How to Meet Your Sustainability Goals Faster
Article
AI for ESG: How to Meet Your Sustainability Goals Faster
What Is an AI Agent For Small Business?
Article
What Is an AI Agent For Small Business?