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Gainsight Inc
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Community-Driven Impact: How to Prove and Improve Your Community's Value
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Popmenu's Guide to Digital Customer Engagement
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How Learning Is Transforming the CX Landscape
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Customer Education Managers & Customer Success Managers: Who Does What?
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Pulse Europe 2023: How Zapier Scaled Support Using Community
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Lessons Learned When Constructing a Seamless Customer Journey
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Pulse Europe 2023: How to Drive Proactive Customer Success When You're an Early-Stage Company
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Five Opportunities for CS in a World Full of AI-Driven Change
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Why Customer-Centric Product Analytics Are More Important Than Ever
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The History of Horizon AI: Gainsight's Market-Leading Gen AI Engine
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How to Use AI to Create Great Customer Education Course Content
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Gainsight-HubSpot Partnership: Four Ways Integration Drives Value
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What to Expect in the First 30, 60, 90 Days of Your Community Launch
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How Okta Increased Renewals by 13% and Adoption by 26% by Automating Touchpoints with Digital Customers
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The Customer Success Index EMEA 2023: Customer Success Enters Its Mature, Strategic Era
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How to Start an Academy with Limited Resources, Bandwidth, and Budget
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LMS Platforms: Everything You Need to Know in 2023
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10 Things We Learned at Pulse Encore NYC
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Hiring a CS Ops Leader? Here's What to Look for.
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Introducing Gainsight's New Digital Customer Success Package
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How to Create Digital Scale in Your Early-Maturity CS Program
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Two Powerhouses, One Vision: How Northpass and Gainsight Will Shape the Future of Digital Customer Education
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AI Gives CS a Competitive Edge
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Digital CS Challenges and How to Overcome Them
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Why In-App Is Key to Digital CS
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Gainsight Acquires Northpass: Five Reasons Customer Success Starts with Customer Education
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Five Takeaways From Gainsight's CxO Summit EMEA
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Five Digital Customer Success Strategies That Actually Work | Gainsight Software
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More CFOs Are Ditching Back-to-Back Video Meetings to Curb Employee Burnout
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Three Strategies to Scale CS That Are More Effective Than "Do More With Less"
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Are Product Managers Chief Executives of Their Product? It Depends
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War and Peace: The CSM Edition | Gainsight Software
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The Ultimate Guide to Becoming a Customer Success Leader
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Demo Series Durable Solutions: Essentials for CS | Gainsight
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The Do's and Don'ts of Executive Business Reviews
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Fired Up! Our Favorite Moments From Pulse Europe 2022 | Gainsight Software
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Together, We're Unstoppable! Building Efficient, Durable Growth at Pulse Europe 2022 | Gainsight Software
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Making Your CS Tech Stack a Critical Building Block in Revenue Growth
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Why Forrester's Business Case for Customer Success Management is even more relevant in the current market | Gainsight Software
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Customer Success teams, it's time to take credit for expansion revenue | Gainsight Software
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Keep calm and double down on your customers: The path to durable growth for SaaS | Gainsight
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Two ways to take your Customer Success Management game to the next level | Gainsight Software
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The connection between product experience and Net Revenue Retention | Gainsight
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Product Qualified Leads (PQLs): A use case in CS/Product collaboration | Gainsight
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Trust is a prerequisite for total company alignment to customer success | Gainsight
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How to Measure and Improve User Adoption | Gainsight
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The Importance of Collecting Customer Feedback (and Best Practices) | Gainsight
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Achieving Alignment: Enabling Customer Success Centricity Within Your Organization | Gainsight
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5 Product Analyses That Put Customers at the Center of Your PLG Strategy | Gainsight
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Why I Keep Coming Out at Work | Gainsight Software
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What Product Experience Metrics Should You Measure? | Gainsight
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The Art of Scaling Customer Success | Gainsight
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Pulse 2022: 15 Speakers You Don't Want to Miss! | Gainsight
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How Netflix Can Avoid Blockbustering Itself | Gainsight
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Growing Your Customer Acquisition and Retention Rate | Gainsight
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Top 7 Insights from CS Unplugged: Enterprise Edition | Gainsight
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Budget Calculator | Gainsight Software
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Gainsight's Impact Analyzer Levels Up CS With Machine Learning | Gainsight
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Customer Success Operations: The Hottest Career in the Customer Service Space | Gainsight
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5 Ways Product-Led Growth Will Help You Generate Expansion Revenue | Gainsight Software
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What Coke's Bottle Cap Innovation Reveals About What People Want | Gainsight
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5 Reasons Using Product Analytics Enhances Your Customer Experience | Gainsight Software
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All About Leveling Up your Customer Success Game | Gainsight
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Two Big Reasons To Operationalize The Sales to Customer Success Handoff | Gainsight
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NRR, CRO, VIP & What It All Means To Me: How As A CSM You Can Drive Revenue Expansion And Why It Matters | Gainsight
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Customer Success by Product Design: A New Collaboration Process for Human-First Companies | Gainsight
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Essential Considerations For Your First Customer Scorecard | Gainsight Software
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Introduction to Behavioral Segmentation and How It Can Create Better Connections With Your Customers | Gainsight Software
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5 Product Analytics Your Organization Must Be Measuring To Improve Its Customer Experience | Gainsight Software
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Top 10 Reasons to Attend Pulse 2022 | Gainsight
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Enterprise CS 401: Mature Your Foundational CS Strategies | Gainsight
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Enterprise CS 501: Optimize and Scale the Impact of CS | Gainsight
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6 Ways to Start Loving Your Internal QBRs | Gainsight Software
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4 Ways a Product-Led Approach Reduces Your Customer Acquisition Cost | Gainsight
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Top 3 CS Trends We're Paying Attention to Right Now | Gainsight Software
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5 Reasons High Inflation Makes Customer-Centricity More Important Than Ever | Gainsight
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6 Steps to Launching Your Customer Health Dashboard | Gainsight
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PX for Multi-Product Companies | Gainsight Software
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10 VCs Who Are Doubling Down on Customer Success | Gainsight Software
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Selling the Value of CS Internally: The Lessons Learned by Ian Anis of Tableau | Gainsight
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5 Ways Chief Customer Officers Can Drive Net Revenue Retention | Gainsight Software
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Enterprise CS 301: Measure Business Impact the Right Way | Gainsight
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Data You Must Include in Your Customer Health Scorecard | Gainsight
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Enterprise CS 201: Customer Success for Multi-Product Growth | Gainsight Software
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4 Steps To Give Your Transformational Change A Chance | Gainsight
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I'm Biased But...10 Special Things About Working at Gainsight | Gainsight
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Questions (+ Answers) For Launching A CS Ops Team | Gainsight
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Preserving Revenue With PX: How Measuring NDR Is Easier With a Retention Focus | Gainsight Software
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The Ultimate List of Product Experience Resources for 2022 | Gainsight
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A Tale of Scale With Meenu Argwal, Senior VP of CS at VMware | Gainsight
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Enterprise CS 101: Establishing Customer Success Quickly | Gainsight
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The Triple Strength of Gainsight, Gong, and inSided Found in the Power of Community | Gainsight
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Megatrend: Customer Success and Product Are Better Together | Gainsight
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Is Your Company Serious About Customer Success? Here's How to Find Out | Gainsight
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4 User Onboarding Mistakes To Avoid Now | Gainsight Software
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How Gainsight Redesigned the Customer Health Score | Gainsight Software
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