Guru

The World of Work Has Changed. The Way We Manage Information Needs to Change, Too.

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The World of Work Has Changed. The Way We Manage Information Needs to Change, Too.

70% of Learning Comes 'On The Job', Put Your Sales Knowledge Where Reps Work

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70% of Learning Comes 'On The Job', Put Your Sales Knowledge Where Reps Work

Scary Customer Stories to Tell in the Dark

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Scary Customer Stories to Tell in the Dark

Six Lessons Learned at the Sales Development Conference

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Six Lessons Learned at the Sales Development Conference

The Way We Work Has Changed, and Our Customers Are Evidence of That

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The Way We Work Has Changed, and Our Customers Are Evidence of That

UX: The Reason Your Sales Stack Has Low Adoption

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UX: The Reason Your Sales Stack Has Low Adoption

Why and How to Fill Your Next Leadership Role From Within

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Why and How to Fill Your Next Leadership Role From Within

How Top Product Led Sales Teams Make Their Humans Sound Like Experts

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How Top Product Led Sales Teams Make Their Humans Sound Like Experts

4 Guru Automations That Can Help You Efficiently Onboard Employees

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4 Guru Automations That Can Help You Efficiently Onboard Employees

5 Key Principles of Direct-to-Consumer Customer Support

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5 Key Principles of Direct-to-Consumer Customer Support

Guru + Typeform: A Better Way to Make Knowledge Sticky

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Guru + Typeform: A Better Way to Make Knowledge Sticky

What's in a Name? Our Journey to Understand the Meaning of "Guru"

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What's in a Name? Our Journey to Understand the Meaning of "Guru"

Why Your Change Management Efforts Keep Failing

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Why Your Change Management Efforts Keep Failing

Remember That Time Everyone Said Email is Dead?

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Remember That Time Everyone Said Email is Dead?

Why and How to Fill Your Next Leadership Role From Within

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Why and How to Fill Your Next Leadership Role From Within

Just F*ing Demo: Webinar Recap

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Just F*ing Demo: Webinar Recap

6 Reasons Spring is the Perfect Time to Clean Up Your Knowledge Base

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6 Reasons Spring is the Perfect Time to Clean Up Your Knowledge Base

4 Keys to a Successful New Hire Onboarding Process

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4 Keys to a Successful New Hire Onboarding Process

The End of Documents

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The End of Documents

The Role of Sales Enablement in Your Account Based Everything Strategy

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The Role of Sales Enablement in Your Account Based Everything Strategy

Why Your Sales Reps Need Shorter Content

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Why Your Sales Reps Need Shorter Content

Join Us for Knowledge Fest and Hear From Leaders Shaping the Future of Work

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Join Us for Knowledge Fest and Hear From Leaders Shaping the Future of Work

Redefining the Way You Think About Knowledge

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Redefining the Way You Think About Knowledge

How Guru Uses Guru for Its New Hire Onboarding Process

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How Guru Uses Guru for Its New Hire Onboarding Process

How to Take a Change Management Approach to Knowledge Centralization

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How to Take a Change Management Approach to Knowledge Centralization

What the Rise of Bots Means for Your Sales Enablement Team

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What the Rise of Bots Means for Your Sales Enablement Team

Webinar Preview: Crafting Digital Communication Experiences Your Customers Will Love

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Webinar Preview: Crafting Digital Communication Experiences Your Customers Will Love

Top 5 Sales Enablement Skills Needed For The Job

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Top 5 Sales Enablement Skills Needed For The Job

Know Your Terminology: Customer Support vs Customer Experience

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Know Your Terminology: Customer Support vs Customer Experience

Don't Fall Back on a Failing Tool Stack

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Don't Fall Back on a Failing Tool Stack

AI for Customer Support Leaders - Briefing Recap & Take-Aways

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AI for Customer Support Leaders - Briefing Recap & Take-Aways

Sales Tools Sales Tools Use: SalesLoft, Intercom, Chorus, Zoom & Guru

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Sales Tools Sales Tools Use: SalesLoft, Intercom, Chorus, Zoom & Guru

4 Tips to Improve Communication in Remote Teams

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4 Tips to Improve Communication in Remote Teams

Traditional Wikis Don't Work for Enterprises: Here's How to Fix It

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Traditional Wikis Don't Work for Enterprises: Here's How to Fix It

Empower 2020 Speakers Spotlight

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Empower 2020 Speakers Spotlight

3 Reasons Internal Relationships are Critical to Startup Sales Success

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3 Reasons Internal Relationships are Critical to Startup Sales Success

Sales Enablement Success Roundup: October 2019

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Sales Enablement Success Roundup: October 2019

How to Build Effective Knowledge Management Systems

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How to Build Effective Knowledge Management Systems

How to Build Effective Knowledge Management Systems

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How to Build Effective Knowledge Management Systems

Why Knowledge Management is Critical for Remote Teams

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Why Knowledge Management is Critical for Remote Teams

Shift Left, Reduce Costs, Thank Knowledge Management

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Shift Left, Reduce Costs, Thank Knowledge Management

Key Takeaways from Sales Leaders at Empower 2019

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Key Takeaways from Sales Leaders at Empower 2019

The Importance of SEO to Your External Help Center

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The Importance of SEO to Your External Help Center

Transitioning Toward Bite-Sized Knowledge Sharing and Product Adoption

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Transitioning Toward Bite-Sized Knowledge Sharing and Product Adoption

Identify and Utilize Subject Matter Experts at Work

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Identify and Utilize Subject Matter Experts at Work

Employee Engagement 101: What You Need to Know

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Employee Engagement 101: What You Need to Know

Remotathon Recap: Scaling 21st Century Customer Support Teams

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Remotathon Recap: Scaling 21st Century Customer Support Teams

Guru's Golden Rule of Internal Communications

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Guru's Golden Rule of Internal Communications

Using Slack Connect to Collaborate Efficiently Outside of Our Organization

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Using Slack Connect to Collaborate Efficiently Outside of Our Organization

How Engineering Teams Use Guru

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How Engineering Teams Use Guru

How to Onboard Into a New Codebase

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How to Onboard Into a New Codebase

3 Ways an AI-Powered Knowledge Base Changes the Game for Reps and Customers

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3 Ways an AI-Powered Knowledge Base Changes the Game for Reps and Customers

Empower 2020 Speakers Spotlight

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Empower 2020 Speakers Spotlight

Customer Service vs Customer Success

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Customer Service vs Customer Success

Benefits Of Using Video in Your Sales Rep Onboarding Process

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Benefits Of Using Video in Your Sales Rep Onboarding Process

Guru: The Ultimate Sales Partner (As Told By Chili Piper)

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Guru: The Ultimate Sales Partner (As Told By Chili Piper)

How Incorporating Core Values Into Your Interview Process Can Be a Competitive Differentiator

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How Incorporating Core Values Into Your Interview Process Can Be a Competitive Differentiator

Slack's Guru Power Users Share Their Knowledge Management Best Practices

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Slack's Guru Power Users Share Their Knowledge Management Best Practices

Sales Knowledge Playbook: Ditch Workarounds and Boost Your Win Rate

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Sales Knowledge Playbook: Ditch Workarounds and Boost Your Win Rate

Working Through the Stages of Grief With Your Knowledge Base

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Working Through the Stages of Grief With Your Knowledge Base

How to Onboard a New Employee More Efficiently

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How to Onboard a New Employee More Efficiently

Zendesk Webinar Recap: How AI Creates Better, Proactive Customer Experiences

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Zendesk Webinar Recap: How AI Creates Better, Proactive Customer Experiences

3 Ways an AI-Powered Knowledge Base Changes the Game for Reps and Customers

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3 Ways an AI-Powered Knowledge Base Changes the Game for Reps and Customers

Guru Customer Q&A: ServiceSource

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Guru Customer Q&A: ServiceSource

How a Sales Enablement Solution can Supercharge Your Remote Sales Team

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How a Sales Enablement Solution can Supercharge Your Remote Sales Team

Master Flexible Onboarding With Guru and WorkRamp

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Master Flexible Onboarding With Guru and WorkRamp

How to Judge a Demo When Everyone's Saying the Same Damn Thing

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How to Judge a Demo When Everyone's Saying the Same Damn Thing

10 Customer Follow-Up Mistakes Experts Make

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10 Customer Follow-Up Mistakes Experts Make

Hybrid Work is Just Work: Going Digital By Default

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Hybrid Work is Just Work: Going Digital By Default

Do You Know The Right Metrics For Measuring Productivity?

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Do You Know The Right Metrics For Measuring Productivity?

8 Simple Rules for Making Customers Happy: Q&A

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8 Simple Rules for Making Customers Happy: Q&A

How Guru Helps Guru Offboard Employees

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How Guru Helps Guru Offboard Employees

5 Key Sales Enablement Metrics to Track Sales Performance

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5 Key Sales Enablement Metrics to Track Sales Performance

What Sales Asset Management Solutions Don't Understand About Content Performance

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What Sales Asset Management Solutions Don't Understand About Content Performance

Jumpstart Your Remote Work Policy With Quick Templates and Resources

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Jumpstart Your Remote Work Policy With Quick Templates and Resources

Guru Customer Q&A: ServiceSource

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Guru Customer Q&A: ServiceSource

Sales Enablement Success Roundup: August 2019

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Sales Enablement Success Roundup: August 2019

New Research Now Available on Improving the Hybrid Work Experience

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New Research Now Available on Improving the Hybrid Work Experience

Guru's Guide to Successful Software Implementation

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Guru's Guide to Successful Software Implementation

Empower 2019: What Support and CX Leaders Are Most Excited About

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Empower 2019: What Support and CX Leaders Are Most Excited About

How to Crush Your First 30 Days as a New Sales Enablement Hire

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How to Crush Your First 30 Days as a New Sales Enablement Hire

How Customer Support Teams Can Drive Revenue Without Being Slimy

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How Customer Support Teams Can Drive Revenue Without Being Slimy

Use One Knowledge Base for End-to-End Product Delivery

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Use One Knowledge Base for End-to-End Product Delivery

How to Improve Security For Business Communications

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How to Improve Security For Business Communications

Shift Left, Reduce Costs, Thank Knowledge Management

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Shift Left, Reduce Costs, Thank Knowledge Management

Change the Conversation: 5 Sales Pitching Lessons from Mad Men

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Change the Conversation: 5 Sales Pitching Lessons from Mad Men

Why Knowledge Management Should Be A Top Budget Priority

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Why Knowledge Management Should Be A Top Budget Priority

How to Scale Customer Success

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How to Scale Customer Success

How To Cut The Average Cost To Train A New Employee

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How To Cut The Average Cost To Train A New Employee

Do You Know The Right Metrics For Measuring Productivity?

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Do You Know The Right Metrics For Measuring Productivity?

Turn Inspiration into Reality with Action Planning at Empower

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Turn Inspiration into Reality with Action Planning at Empower

8 Ways You're Missing Out On Knowledge Sharing

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8 Ways You're Missing Out On Knowledge Sharing

Remember That Time Everyone Said Email is Dead?

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Remember That Time Everyone Said Email is Dead?

How Shinesty's Customer Experience Team Increased Repeat Purchase Rate by 26%

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How Shinesty's Customer Experience Team Increased Repeat Purchase Rate by 26%

How Incorporating Core Values Into Your Interview Process Can Be a Competitive Differentiator

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How Incorporating Core Values Into Your Interview Process Can Be a Competitive Differentiator

Who Are Security Policies For? (A Primer On Writing Policy For People)

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Who Are Security Policies For? (A Primer On Writing Policy For People)

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