Associated with
Kristine Hamlett
Pallavi Singh
Wayne Townsend
Chip Knicker
Shade Vaughn
New Year's resolutions marketers should make – and keep
A new year is a fresh start - and given the upheaval and uncertainty marketers faced in 2020 amidst the COVID-19 pandemic, a blank slate is decidedly needed. With a full year ahead, customer experience (CX) professionals worldwide are taking the opportunity to prioritize and set annual resolutions.
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