One challenge was the competition among retailers to attract seasonal talent, which was the most intense it has been in decades. And one overlooked aspect many job hunters are now prioritizing is their workplace experience, which is no longer just tied to working for the hottest brand or the level of pay. Experience today is often tied to more of the intangibles, including modern technology that makes their job easier and enables them to better serve customers.

I recently shared my thoughts with Chain Store Age to on how the right technology can help retailers all season long and the role innovation plays in a retailer's success. Here are a few highlights from the published article, How the right technology can help workers stay in the holiday spirit all season long.