27 Questions Every Retailer Should be Asking Their Users | UserTesting Blog
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Jennifer DeRome Jennifer DeRome
4 min read
27 Questions Every Retailer Should be Asking Their Users | UserTesting Blog

It wouldn't be a stretch to assume that nearly every retailer would like to get inside the heads of their customers. And while mind-melding may still be the stuff of science fiction, it is possible to understand what your customers are thinking-if you ask the right questions. Focus on these 27 questions every retailer should ask their customers at different stages of the customer journey to better understand the hearts and minds of your customers.

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