Schoonover Bodyworks overhauls their Reviews, Leads, and Customer Communication with Podium
In June of 2019, Schoonover implemented Podium to streamline the review process with customers. In three years, they've increased their average monthly reviews by 600% and improved their average star rating from 4.4 to 4.9. Podium Webchat has also helped the team capture more inbound leads from their website. Today, 83% of all inbound leads come from customers texting through Webchat.
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