Square Enix Introducing Two-Factor Authentication in Online Games in Japan | Case Study
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Square Enix Introducing Two-Factor Authentication in Online Games in Japan | Case Study

Business Objectives

Prevent fraud access and damage caused by hacking online games
The Problem

It was the first case to introduce OTP in the domestic game industry
Solution had to be cost-effective with favorable battery life and price
The Results

Overwhelming decrease of fraud damages and reduced customer service expenses
Improved security awareness among gamers and the online game industry