How Important is Customer Feedback and Validation to Product Managers? 12 Industry Experts Weigh in | UserTesting Blog
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Michael Mace Michael Mace
Tanya Koshy Tanya Koshy
Paige Musto Paige Musto
Sachin Rekhi Sachin Rekhi
Kenton Kivestu Kenton Kivestu
Steve Johnson Steve Johnson
Jeremy Horn Jeremy Horn
Tremis Skeete Tremis Skeete
Michael Luskind Michael Luskind
Michael Hopkin Michael Hopkin
Jim Anderson Jim Anderson
Daniel Alvarez Daniel Alvarez
Chris Massey Chris Massey
10 min read
How Important is Customer Feedback and Validation to Product Managers? 12 Industry Experts Weigh in | UserTesting Blog

Product managers have a tough job. They're tasked with market and competitive analysis and laying out a product roadmap that delivers unique value based on their customers' demands. What makes this challenging is that the needs and demands of those customers can often change, so ensuring that they build the right feature at the opportune time while keeping development risk low and maximizing adoption potential is key to their success in the role. Making decisions based on guesswork is a risky endeavor.

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