We talked with Gianna Driver, Chief People Officer at BlueVine, about leading with compassion, empathy, and understanding.

We also talked about:

- What 2020 taught us about empathy and how to lean in to those lessons.

- How to keep human first values top of mind as we go back to "the new normal."

- How to operationalize individual needs at scale.

- What ingredients a culture needs to help its employees realize their potential.

- How to train and practice core competencies like resilience.