Let's Talk - How Customer Service Can Nurture a Five Star Conversation
Let's Talk - How Customer Service Can Nurture a Five Star Conversation

Everyone would agree that a good conversation has positive effects, like an improved mood, for example. When people have fun, their muscles relax and different parts of their brain react. However, more conversations are moving to digital channels and people are slowly forgetting how to have real conversations. At the same time, I believe we're starting to see that people long to have meaningful dialogue and connect with other humans.

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