Posted Jun 22, 2021
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3 min read
Initiate and Automate Multiple 2-way Conversations
Communication at scale is the most common business activity that organizations often deal with Two-way communication provides the most convenient way for agents and customers-both to interact in real-time. This makes it much easier and quicker for customers to get their answers right away. Besides, agents can cut down on conversations count and have only meaningful conversations.
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