Client relationship management is a challenge for any business or firm irrespective of the industry or vertical. Law firms, particularly, need to maintain good client relationships because their business depends on it.
Managing client communications and relationships requires a lot of resources. This is where a law firm CRM can help. This software can vastly improve case management and client relationship management, and make handling large volumes of paper documentation easy.
If you run a legal clinic or a law firm, then you know how easy it is to lose track of information in piles of paperwork. Client follow-ups and communication also takes a significant amount of coordination.