MarketMan utilizes Clari Copilot to improve customer service and shorten ramp time. Copilot enables managers to evaluate team performance using call scorecards, ensuring resolution and setting next steps. Game tapes in Copilot's library are leveraged for new hire onboarding, while active coaching and resource sharing empower the team with the right knowledge and tools. Copilot streamlines the call review process, saving time and enhancing internal communication for MarketMan.