AT&T is one of the most recognizable brands in the world. So it follows that when Angela Baskerville, vice president of corporate systems and talent enablement, spoke at a recent Oracle CloudWorld session, the audience sat up and paid attention. Baskerville injected humor into a great story of digital innovation; when asked what advice she had for leaders embarking on a finance transformation, she quipped, "Get a good therapist." The whole audience laughed.