The struggle is real for social media leaders, managers, and teams. Whenever you mention that you work in social media, from the outside looking in, people think that you take a photo and/or video and just hit "post" to make the magic happen.

Nevertheless, we know it takes much more work to manage a brand on social media. This includes the importance of social media for discovery, reputation management, community building, and brand awareness and engagement. Yet, social media as an industry still lacks the resources, budget, and frankly, the respect, it deserves.

55% of consumers discover brands for the first time on social media, according to Sprout Social. It's no surprise that consumers go to social media first to search and discover new brands to follow.