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Skill Based Routing, STIR/SHAKEN, and Divisions | CallTrackingMetrics Release Notes June 2021
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Frances Miller Frances Miller
Posted Jun 15, 2021 • 2 min read
Skill Based Routing, STIR/SHAKEN, and Divisions | CallTrackingMetrics Release Notes June 2021
CallTrackingMetrics CallTrackingMetrics

This month we're detailing new agent routing and team management options, what you need to know about STIR/SHAKEN compliance, and UI enhancements.

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