Managing a member-based organization is no small feat, especially when you don't have clear visibility into chapter performance. Whether you're leading an association, a chamber of commerce, or a non-profit, it's essential to understand how each chapter is performing to ensure that resources are allocated efficiently, goals are met, and growth is sustained. But when you can't track chapter performance effectively, it's like trying to drive a car without a steering wheel-you may get somewhere, but you're not in control.