When it comes to digital marketing, call tracking isn't just a "nice-to-have"; it's a necessity. Whether you're a small business or a large corporation, understanding your customer's journey is crucial - up to and including calls and SMS text messages.

RingCentral is a popular calling platform, but today we're going to introduce you to CallRail, an excellent alternative for your call tracking needs. If you've experienced hiccups or limitations with RingCentral, read on. This might just be the solution you've been looking for.