As the most important part of any business, it's vital to have a good relationship with your customers to reduce attrition. This is why plenty of companies focus on Customer Relationship Management. In this segment, we'll be looking at all the examples of great CRM implementation by big companies all over the world. But first, let's try to define what CRM is.

Now that you know all the major benefits of using CRM, only one question remains. Which CRM do you use for your business? Well, why not go for the world's leading CRM – Salesforce? Salesforce is a cloud based CRM software that helps track and monitor customer information and interactions in s single platform. This will prove invaluable when it comes to building customer loyalty as well as exploring new opportunities.

While you're at it, make sure you have the best assistant for Salesforce – Veloxy. Veloxy is your 10X SalesForce multiplier and revenue growth system that promises to boost your sales productivity, sales enablement and SalesForce adoption tenfold. Make sure you especially get Veloxy Mobile which does all the heavy SalesForce lifting so your team can focus on more productive activities.