🎥 WATCH - Booked & Busy: http://thryv.biz/4moGlrF

Want to get more customers from Yelp? Are you ignoring the section that could make your business stand out? In this video, we show you exactly how to optimize your Yelp profile, respond to reviews strategically, and attract the right clients.

Emily Washcovick, Yelp's Small Business Expert, shares proven tips on:

✅ Why text reviews matter more than stars - 88% of customers trust them more
✅ Which Yelp sections most businesses ignore and how to use them to win customers
✅ How to pick the right categories so you get found for the services you actually offer
✅ The right way to respond to negative reviews to build trust instead of losing clients
✅ Ways to leverage reviews across your marketing for more leads

📌 Resources & Links
Watch: Booked & Busy 🔗 thryv.biz/4moGlrF
Guide: Winning More Business Online 🔗 bit.ly/3JCLWvH
Read: How to Create a Yelp Business Profile 🔗 thryv.biz/45EZQ80

📖 Chapters
00:00 Why Yelp Reviews Matter
00:36 The Biggest Misconception About Reviews
01:10 The Yelp Profile Sections You're Ignoring
02:18 Choosing the Right Yelp Categories
03:00 The Power of "Additional Information"
03:42 How to Handle Customer Feedback Online
05:02 Turning Negative Reviews Into Trust
06:08 Review Response Strategy That Works
07:10 Leveraging Reviews in Your Marketing

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About Thryv:
Thryv's marketing and sales platform works behind the scenes to help small businesses get discovered online, convert leads into cash, and create a loyal customer base, effortlessly. We empower small businesses to focus on what matters most: growing their business.