Raiffeisen Transforming the Customer Experience through Security | Case Study
Associated with
Alexander Kiesswetter Alexander Kiesswetter
9 min read
Raiffeisen Transforming the Customer Experience through Security | Case Study

Executive Summary

Business Objectives

Comply with PSD2 Strong Customer Authentication requirements, including Dynamic Linking and Replication Protection
Provide an easier authentication experience for customers
Benefits

Raiffeisen Italy is prepared for PSD2, well ahead of the September 2019 deadline
The bank has both a secure system and a very simple customer experience
High adoption and activation by customers
Perceived by customers as innova