Here's a concise summary of the comparison among Improvado, Pentaho, and Informatica:

Improvado:
Focus: Enterprise-wide data platform with 300+ marketing data sources, primarily for marketers, automating data management processes.
Key Features: In-depth cross-channel marketing analytics, single dashboard for detailed marketing reports, customizable metrics.
Support: Extensive data dictionary, dashboard library, dedicated support manager, professional services for data operations.
Pentaho:
Focus: Business intelligence system with on-premises applications, providing data integration, OLAP, reporting, and ETL services.
Key Features: Natively connects to seven data source types, integrates with enterprise applications, allows connection to advanced data sources.
Support: Support portal, community forums, knowledge base, and free/paid training (no live chat support currently).
Informatica:
Focus: Enterprise cloud management and data integration platform, leveraging ETL and ELT architectures.
Key Features: Over 100 native connectors, ability to connect to data warehouses, enterprise applications, messaging systems both on-premises and in the cloud.
Support: Three tiers of support with various accessibilities, including ticket, email, telephone, Informatica Network, knowledge base, community forum, and training via Informatica University.