Is Your Internal Knowledge Base Active or Passive?
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Chandler Sopko Chandler Sopko
8 min read
Is Your Internal Knowledge Base Active or Passive?

Your company's internal knowledge base can be your greatest strength, biggest weakness, or somewhere in between. The strongest knowledge bases are active and help drive revenue. The weakest are passive. Walk through Guru's knowledge tree exercise to find out how your knowledge base stacks up.

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