Associated with
Christa Matukaitis
Posted Jul 15, 2019
•
8 min read
How to Provide High-Touch Service With "Order on Behalf Of" Capability
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High-touch service calls require more personalized service. We recommend adding an "order on behalf of" (OOBO) capability for your customer service reps, to empower them to help your shoppers at the highest level.
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