Stand Down needed a way to speed up client service requests for critical housing and utility assistance.

Stand Down's lean accounting team felt stretched thin. Working around the clock to manually process time-sensitive requests to help a growing population of homeless and at-risk veterans and their families secure assistance with housing and utilities, as well as job training and education, was a challenge. Every request was an urgent one, which meant a three week turnaround time wasn't going to work, and they needed a better solution.