For retailers considering moving to a mobile or hybrid point of service (POS) to support new or changing strategies, knowing where to start may be the biggest challenge. What's more, when retailers make a move to mobile, the transition isn't always flawless. In our guidebook, Framing Your Mobile Retail Point-of-Service Strategy, we look at the unanticipated bumps in the road from the perspective of corporate and store levels, culture, staffing, and store operations.