This month, we're recognizing Sarah Lands Ramrup, Senior Personalization Lead at Nestlé Purina PetCare US. One of the world's most trusted brands for pet-focused products, Nestlé Purina PetCare US serves up pet food, pet treats, and cat litter for a wide array of different markets and needs. In our conversation, we spoke to Sarah about personalization, cross-channel engagement, and driving ongoing customer loyalty. Let's dive in.