![Introducing Reports! And How Gist Improved Our Customer Support [By 750%]](https://main-app-production-public.s3.amazonaws.com/dt29vnln4arqci5qvw6w5pczcrbl)
Posted Nov 6, 2019
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5 min read
Introducing Reports! And How Gist Improved Our Customer Support [By 750%]
A while back, Gist's support had a lot of opportunity to improve. Unanswered questions Long wait times And limited support hours Fast forward, and now Gist offers 24/7 support with significantly reduced ticket times - and even fewer tickets for the amount of traffic we enjoy. So, how did we do it?
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