CIOs harness business technology to drive strategy, insight and a better customer experience
Associated with
Scott Rigby Scott Rigby
Ann Lewnes Ann Lewnes
Robert Hillard Robert Hillard
Arthur Hu Arthur Hu
Bill Briggs Bill Briggs
Emma Gray Emma Gray
Richard Wilkinson Richard Wilkinson
Peter Reidie Peter Reidie
CIOs harness business technology to drive strategy, insight and a better customer experience

The digital customer experience has emerged as a key driver of strategy and growth in 2021, throwing into sharp relief the professional qualities and supporting business technology CIOs need to succeed as organisations continue to navigate the COVID-19 pandemic.

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