ProTips: 4 ways to boost the efficiency of contact center agents (remote work special)
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Shivasharan Manivannan Shivasharan Manivannan
Posted Oct 29, 2021 4 min read
ProTips: 4 ways to boost the efficiency of contact center agents (remote work special)

This is a guest post by Acefone. Contact centers are often the first touchpoint for customers. From a pricing query to a product demo request, callers seek a wide range of information and solutions. Thus, agents at these centers must have comprehensive knowledge and stay well-connected with other teams. With work from home, connecting these...

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