In 2016, Zorgservice XL revamped their ERP system and e-commerce solution. Their new setup, a powerful combination of SAP and Sana Commerce, lets them provide even better services to the six hospitals that depend on the company for their purchasing, logistics and invoicing services. We spoke to Zorgservice XL's Gani Gashi about how Sana Commerce is helping both the company and its clients.
"It's become relatively simple for new hospitals to join, as we saw when the LageLand hospital came on board in January 2017. It only took six months, and it was a hassle-free process. Clear instructions and good training beforehand ensured that users were familiar with the system and procedures before they went live."
Zorgservice XL is also looking to add to their services. They recently added delivery to individual departments within hospitals, and they're already planning their next step: "We want more insight into orders and backorders, and next year we want to implement delivery tracking so our clients can follow their orders online."