Configure Message Assignment Rules in Gallabox
2 min read
Configure Message Assignment Rules in Gallabox

Discover how to configure Message Assignment Rules in Gallabox to effortlessly manage and assign customer conversations! With these rules, you can automatically route conversations to users, teams, or bots based on availability and predefined logic. Streamline your inbox operations and ensure faster responses every time.

In this video, we'll guide you step-by-step through the process of setting up assignment rules. Learn how to assign conversations to specific agents, teams, or bots and use round-robin logic for team assignments based on user availability.

Whether you're a business owner, marketer, or customer support professional, this feature helps you improve response times and enhance customer satisfaction.

Start using Gallabox today! – Get your free trial here: https://app.gallabox.com/signup?utm_source=youtube-how-to-video&utm_medium=organic&utm_campaign=assignment-rules.

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