Why Consumers Love Fintechs: CX Insights and Takeaways From UserTesting's Edinburgh Breakfast | UserTesting Blog
Associated with
Janelle Estes Janelle Estes
Louis Granger Louis Granger
Cameron MacQuarrie Cameron MacQuarrie
4 min read
Why Consumers Love Fintechs: CX Insights and Takeaways From UserTesting's Edinburgh Breakfast | UserTesting Blog

Trendy. Innovative. Exciting. Those aren't typically words most people would use to describe traditional financial institutions. Yet at UserTesting's recent CX breakfast event in Edinburgh, that's exactly what we uncovered.

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