At Dynatrace Perform 2024, CEO Rick McConnell said that cloud observability and AI-powered strategies are now essential for organizations to compete amid dynamic, disruptive macroenvironments.

As organizations face an increasingly competitive, dynamic, and disruptive macroeconomic environment, they have turned to cloud services and digitization for an edge.

But as they embrace digital transformation in the cloud, organizations often confront significant challenges. Multicloud environments create massive complexity and a lack of visibility into the potential problems that cloud applications create, from application performance problems and user experience issues to cybersecurity threats.

With this lack of visibility into their cloud environments, organizations are increasingly seeing cloud observability as a business-critical technology.

Survey data indicates that IT professionals have turned to technology to help them address cloud interdependencies and complexity. Indeed, 71% of CIOs say the explosion of data produced by cloud-native technology stacks is beyond humans' ability to manage. They see cloud visibility, or cloud observability, as core to staying ahead of these challenges.

That's why a cloud observability platform such as Dynatrace-a technology that provides visibility into IT system and application issues with automated recommendations for remediation-is now mandatory. That was the main message from Dynatrace CEO Rick McConnell during his keynote address at Dynatrace Perform 2024, the cloud observability provider's annual conference in Las Vegas, taking place from Jan. 29 -Feb. 1.

Cloud observability technology enables organizations to "reduce cost, improve customer satisfaction and user experience, and enable the acceleration of [software] development and delivery of applications," McConnell said. "Even though the cloud brings enormous complexity."