An agile infrastructure empowers IT organizations, developers, and LOBs to quickly design, customize, and integrate new and existing applications.

Whether you are a CIO, VP of enterprise architecture, or a front-end or back-end developer, meeting customer needs expediently means designing and fine tuning a technology infrastructure that can accommodate a wide variety of development options, including those that developers can use to unleash their creativity, and even for non-IT staff to contribute to the business of building business applications.

To that end, an agile customer experience management (CXM) stack is critical for organizations, especially to successfully weather - or even capitalize on - the kind of economic and business disruption we see today. A key characteristic of an agile infrastructure is that it empowers IT organizations, developers, and lines of business (LOBs) to quickly design, customize, and integrate new and existing applications.

In a survey of 13,000 developers, nearly one-third said that application programming interfaces (APIs) played a role in their organization's ability to respond to COVID-19 by accelerating the development of new applications for working remotely, complying with new regulations, and more.