Posted Jan 30, 2013
•
4 min read
How to Be a Customer Service Superstar - Workbooks CRM
As a cost-cutting measure but sadly not all of them ensure that the external agents have access to everything they need to keep the customers happy.
Online CRM solutions mean external customer service agents can deliver the service your customers expect as your data is central, secure and available for them to access no matter where they are located.
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