With the new year right around the corner, now seems a good time to take a step back, put the past 12 months into perspective, and get ready for the new challenges that await us.

Undoubtedly, 2023 proved to be a turbulent year for us sales folks with new trends and technologies that have reshaped the industry, and will continue to do so in the years to come.

Having become somewhat of a tradition for us to make such overviews/predictions, I'm happy to say that we've been pretty successful in our previous ones, like the one from last year.

So without further ado, let's take a closer look at the most prominent sales trends of the year, and then wrap up with some tarot-card predictions of what we can expect in the busy year ahead.