10 Ways to Introduce Voice Assistant Technology (VAT) to Your Small Business
Associated with
Jennifer Leslie Jennifer Leslie
Steve Rabuchin Steve Rabuchin
10 Ways to Introduce Voice Assistant Technology (VAT) to Your Small Business

At the annual Consumer Electronics Show (CES) in Las Vegas this year, voice assistants, particularly Amazon Alexa and Google Assistant, were all the rage. According to CNET, executive representatives from both companies discussed their plans to bring their respective voice assistants into all aspects of daily life: cars, bathrooms, kitchens, headphones, office spaces, and so-on.

At the show, Steve Rabuchin, Amazon's vice president of Alexa Voice Service growth/apps-tools/voice-assistants-for-small-businessand Alexa Skills, said, "If voice is going to be everywhere, you want to see voice transition from the home, when you get into your car... You'd also want it at work."

Whether we like it or not, artificial intelligence-powered voice assistant technology is infiltrating all parts of our daily life, and it's not going anywhere. In fact, Amazon's Echo Dot was the top-selling Amazon device of the 2017 holiday season. Additionally, thanks to audio-centric technologies, Gartner predicts that 20 percent of web browsing will be done without a screen by 2020.

With that knowledge in mind, Rabuchin is right. As we grow accustomed to having voice assistants in our personal lives, we'll start to expect the same convenience and accessibility of information in our workplaces, too. In fact, there are already scores of use cases for voice assistant technology for business.

More Ways to Read:
🧃 Summarize The key takeaways that can be read in under a minute
Sign up to unlock