Average Speed of Answer (ASA) of Calls: How Do You Track It?
Associated with
Jen Jackson Jen Jackson
10 min read
Average Speed of Answer (ASA) of Calls: How Do You Track It?

Learn how to measure and optimize ASA (average speed of answer) in your contact center with tips and strategies from a contact center veteran and VP of Customer Experience!

More Ways to Read:
🧃 Juice It The key takeaways that can be read in under a minute
Sign up to unlock