Associated with
Subhiksha Sugumar
Posted Apr 19, 2023
•
3 min read
ProTips: 5 tips to cut down your customer service costs
Businesses spend a lot on customer service operations by investing in contact centers that deal with numerous IVR (interactive voice response) calls and support tickets. One way for businesses to save expenditure is by migrating to modern contact center platforms. Along with that, there are other ways of reducing customer service costs.
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